This standard ensures teams plan and execute work based on measurable outcomes rather than just outputs-focusing on the real impact achieved. It aligns efforts with meaningful goals, driving more informed decisions and reducing wasted effort.
Aligned to our "Outcome-Driven Development" policy, this standard keeps teams laser-focused on delivering tangible, trackable value. Without it, work drifts toward checking boxes instead of creating true impact.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Teams focus on features and delivery, with no link to impact.
Level 2 – Managed: Some initiatives are outcome-linked, but most are task-based.
Level 3 – Defined: Work is framed around measurable outcomes and aligned to business goals.
Level 4 – Quantitatively Managed: Outcome success is measured and reviewed across initiatives.
Level 5 – Optimising: Outcome framing drives planning, learning, and investment at every level.