This standard ensures teams treat risk and failure as essential ingredients for learning and innovation. By fostering reflection and experimentation, teams grow stronger and more resilient over time.
Aligned to our "Psychological Safety First" policy, this standard creates space for safe risk-taking and continuous improvement. Without it, fear stifles progress and opportunities for meaningful change are missed.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Teams avoid risk and hide failures.
Level 2 – Managed: Teams occasionally discuss failures but lack structure.
Level 3 – Defined: Risk-taking is encouraged and supported by consistent reflection rituals.
Level 4 – Quantitatively Managed: Risk and failure insights are tracked and inform improvement efforts.
Level 5 – Optimising: Risk-taking is integral to innovation and embedded in psychological and operational safety mechanisms.