This standard ensures every team member feels safe, respected, and included-regardless of role, background, or perspective. It fosters a culture where people can contribute fully, challenge ideas, and grow with confidence.
Aligned to our "Psychological Safety First" policy, this standard strengthens collaboration, trust, and innovation. Without it, voices go unheard, engagement drops, and team cohesion suffers.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Inclusion is not actively measured or discussed.
Level 2 – Managed: Some teams foster inclusivity but outcomes vary.
Level 3 – Defined: Practices supporting inclusivity and belonging are consistent across teams.
Level 4 – Quantitatively Managed: Inclusion is measured and influences leadership action.
Level 5 – Optimising: Inclusive practices are deeply embedded in team culture, reviewed through lived experience, and constantly improved.