This standard ensures that team health indicators-such as morale, workload, and burnout risk-are reviewed alongside delivery metrics. It enables leaders to balance outcomes with wellbeing, sustaining high performance over time.
Aligned to our "Balance Sustainability with Speed" policy, this standard creates space for dialogue, reflection, and support. Without it, teams risk burning out in pursuit of output, undermining long-term success.
Level 1 – Initial: Team health is not formally monitored. Focus remains solely on delivery outputs, with wellbeing concerns raised reactively or not at all.
Level 2 – Managed: Some teams discuss morale or workload, but insights are anecdotal and not linked to delivery performance. Support is informal and varies widely.
Level 3 – Defined: Team health indicators (e.g. burnout risk, engagement, workload balance) are reviewed regularly alongside delivery metrics. Processes are documented and encouraged across teams.
Level 4 – Quantitatively Managed: Health and delivery data are combined to identify trends, risks, and opportunities for intervention. Wellbeing insights shape coaching, resourcing, and delivery planning.
Level 5 – Optimising: Team health is a core input into strategic decisions. Feedback loops improve sustainability practices, and performance is balanced with wellbeing as part of an adaptive engineering culture.