This standard ensures psychological safety is not only valued but actively measured and improved. It empowers teams to speak up, take risks, and collaborate without fear-foundations for innovation and high performance.
Aligned to our "Psychological Safety First" policy, this standard turns culture into a conscious practice. Without it, fear goes unspoken, feedback is suppressed, and team potential is limited.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Psychological safety is not discussed or assessed.
Level 2 – Managed: Teams occasionally discuss safety, but actions are limited.
Level 3 – Defined: Regular assessments are held and safety practices are integrated into team rituals.
Level 4 – Quantitatively Managed: Data is used to track safety trends and guide interventions.
Level 5 – Optimising: Safety is embedded in culture and leadership, continuously refined through team feedback.