This standard ensures that outcomes from completed work are regularly reviewed and used to guide future investments-bridging the gap between delivery and strategy. It closes feedback loops, fosters continuous improvement, and sharpens focus on real impact.
Aligned to our "Outcome-Driven Development" policy, this standard ensures data informs decisions, preventing wasted resources on work that doesn’t deliver tangible value. Without it, prioritisation drifts, and opportunities for meaningful impact are missed.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Outcome data is rarely collected or used.
Level 2 – Managed: Some outcome reviews are held, but impact on strategy is minimal.
Level 3 – Defined: Outcome reviews are standard practice and influence future planning.
Level 4 – Quantitatively Managed: Outcome trends are tracked over time to inform portfolio decisions.
Level 5 – Optimising: Continuous outcome analysis actively shapes product strategy and investment cycles.