This standard ensures high-risk changes are proactively identified and routed through appropriate controls, reducing the chance of failure while maintaining flow. It balances speed with safety, protecting teams and systems alike.
Aligned to our "Psychological Safety First" policy, this standard fosters confidence in change processes and reduces fear of failure. Without it, risky changes slip through unchecked or slow down delivery with excessive gatekeeping.
Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.
Level 1 – Initial: Change approval is ad hoc, with high variability.
Level 2 – Managed: High-risk changes are occasionally flagged based on experience.
Level 3 – Defined: Risk classification and routing processes are defined and automated.
Level 4 – Quantitatively Managed: Change impact and approval metrics are tracked.
Level 5 – Optimising: Change risk models are continuously tuned based on historical outcomes.Change risk is proactively assessed and managed through automation, approval routing, and real-time alerts.