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Standard : Automation is embedded in team thinking and architecture

Purpose and Strategic Importance

This standard ensures automation is a core part of team mindset and system architecture-not an afterthought. By embedding automation into how we design and build, teams reduce manual effort, improve consistency, and deliver with greater speed and confidence.

It supports our policy to "Automate everything possible" and reinforces a modern engineering culture that values self-service, resilience, and scalable operations. Without this focus, teams risk fragmented systems, slower delivery, and rising operational debt.

Strategic Impact

Clearly defined impacts of meeting this standard include improved delivery flow, reduced risk, higher system resilience, and better alignment to business needs. Over time, teams will see reduced rework, faster time to value, and stronger system integrity.

Risks of Not Having This Standard

  • Reduced ability to respond to change or failure
  • Accumulation of technical debt or friction
  • Poor developer experience and morale
  • Decreased confidence in releases and features
  • Misalignment between technical implementation and business priorities

CMMI Maturity Model

  • Level 1 – Initial: Automation is seen as optional or only for tooling experts.

  • Level 2 – Managed: Teams adopt some automation, often driven by necessity.

  • Level 3 – Defined: Automation is a deliberate part of design and architectural practices.

  • Level 4 – Quantitatively Managed: The ROI of automation is measured and used to guide investment.

  • Level 5 – Optimising: Automation is treated as an essential, evolving enabler of delivery excellence.


Key Measures

  • Adoption metrics relevant to the standard (to be defined)
  • Quality, throughput, and system health metrics aligned to capability
  • Maturity scores based on structured assessment
Associated Policies
  • Automate everything possible
  • Architect for Change
Associated Practices
  • Infrastructure as Code (IaC)
  • Continuous Delivery (CD)
  • Continuous Deployment
  • Continuous Integration (CI)
  • GitOps
  • Drift Detection & Correction
  • Alert Fatigue Management
  • Automated Incident Response
  • Automated Rollbacks
  • Deployment Pipelines
Associated Measures
  • Deployment Frequency
  • Lead Time for Change

Technical debt is like junk food - easy now, painful later.

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