Enable Self-Service Infrastructure & Observability

This standard mandates the enablement of self-service infrastructure and observability to reduce dependencies on operations teams and empower developers.

1. Enable Self-Service Infrastructure & Observability:

Developers should not depend on operations teams for routine tasks. This approach ensures autonomy and rapid issue resolution.

• 1.1 Self-Service Cloud Provisioning:
  • 1.1.1 Internal Developer Platforms:
    • Provide self-service cloud provisioning via internal developer platforms.
    • Automate the provisioning process.
  • 1.1.2 Provisioning Automation:
    • Automate the management of cloud resources.
    • Implement resource usage tracking.
• 1.2 "You Build It, You Run It" Principles:
  • 1.2.1 Service Ownership:
    • Implement "You build it, you run it" principles with clear ownership of services.
    • Automate service ownership documentation.
  • 1.2.2 Ownership Tracking:
    • Automate the tracking of service ownership.
    • Implement service ownership alerts.
• 1.3 Observability Access:
  • 1.3.1 Log, Metrics, and Tracing Access:
    • Ensure engineers have access to logs, metrics, and tracing for debugging.
    • Automate the generation of observability dashboards.
  • 1.3.2 Debugging Tools:
    • Automate the integration of debugging tools.
    • Implement debugging tool tutorials.

By enabling self-service infrastructure and observability, organisations can empower developers and reduce operational dependencies.

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