Establish Clear Decision-Making Boundaries & Autonomy Levels

This standard mandates the establishment of clear decision-making boundaries and autonomy levels to ensure teams understand where they have full decision-making authority.

1. Establish Clear Decision-Making Boundaries & Autonomy Levels:

Ensure teams understand where they have full decision-making authority. This approach ensures clarity and empowers teams to make decisions efficiently.

• 1.1 Independent vs. Aligned Decisions:
  • 1.1.1 Decision Definition:
    • Define what decisions teams can make independently vs. those requiring wider alignment.
    • Automate the documentation of decision boundaries.
  • 1.1.2 Boundary Communication:
    • Automate the communication of decision boundaries to teams.
    • Implement boundary tutorials.
• 1.2 Ownership and Accountability Clarification:
  • 1.2.1 RACI Framework Utilisation:
    • Use a decision matrix or RACI framework to clarify ownership and accountability.
    • Automate the generation of RACI matrices.
  • 1.2.2 Accountability Tracking:
    • Automate the tracking of decision ownership.
    • Implement accountability tutorials.
• 1.3 Localised Decision Empowerment:
  • 1.3.1 Bottleneck Avoidance:
    • Empower teams to make localised, domain-specific decisions without bottlenecks.
    • Automate the delegation of decision-making authority.
  • 1.3.2 Empowerment Tracking:
    • Automate the tracking of team decision-making autonomy.
    • Implement empowerment feedback collection.

By establishing clear boundaries, organisations can empower teams and avoid decision bottlenecks.

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