Enable Decision-Making at the Right Level

This standard mandates the enablement of decision-making at the right level to avoid centralising decisions that should be made closer to the work.

1. Enable Decision-Making at the Right Level:

Avoid centralising decisions that should be made closer to the work. This approach ensures that decisions are made efficiently by those closest to the relevant information.

• 1.1 Team-Based Decision-Making:
  • 1.1.1 Technical and Delivery Decisions:
    • Use team-based decision-making for technical implementation, tooling choices, and delivery methods.
    • Automate the documentation of team-based decisions.
  • 1.1.2 Decision Tracking:
    • Automate the tracking of team-based decisions.
    • Implement decision tutorials.
• 1.2 Domain Expert Empowerment:
  • 1.2.1 Informed Technical Decisions:
    • Empower domain experts to make informed technical and operational decisions.
    • Automate the delegation of decision authority.
  • 1.2.2 Empowerment Management:
    • Automate the tracking of expert decision-making.
    • Implement empowerment feedback collection.
• 1.3 Leadership Context and Direction:
  • 1.3.1 Top-Down Mandate Avoidance:
    • Ensure leadership provides context and direction, not top-down mandates.
    • Automate the communication of leadership context.
  • 1.3.2 Communication Tracking:
    • Automate the tracking of leadership direction.
    • Implement direction tutorials.

By enabling decisions at the right level, organisations can improve efficiency and effectiveness.