Define & Track Key Engineering & Operational Metrics

This standard mandates the definition and monitoring of standardised engineering metrics to measure performance, delivery efficiency, and system health.

1. Define & Track Key Engineering & Operational Metrics: Teams must define and monitor standardized engineering metrics to measure performance, delivery efficiency, and system health. This approach ensures data-driven decision-making and continuous improvement.

  • 1.1 DORA Metrics Implementation:
    • 1.1.1 Deployment Frequency Tracking:
      • Track deployment frequency to measure the rate of code releases.
      • Automate the collection of deployment frequency data.
    • 1.1.2 Lead Time Tracking:
      • Track lead time for changes to measure the time from code commit to production deployment.
      • Automate the measurement of lead time.
    • 1.1.3 Change Failure Rate Tracking:
      • Track change failure rate to measure the percentage of deployments that result in failures.
      • Automate the collection of failure rate data.
    • 1.1.4 Mean Time to Recovery (MTTR) Tracking:
      • Track MTTR to measure the average time to recover from production failures.
      • Automate the measurement of MTTR.
  • 1.2 Service Level Objectives (SLOs) and Indicators (SLIs):
    • 1.2.1 SLO and SLI Definition:
      • Define SLOs and SLIs to measure reliability and performance.
      • Establish clear targets for service availability and performance.
    • 1.2.2 SLO and SLI Monitoring:
      • Implement monitoring tools to track SLOs and SLIs in real-time.
      • Automate alerting based on SLO breaches.
  • 1.3 SPACE Framework Implementation:
    • 1.3.1 Performance Measurement:
      • Measure developer performance using the SPACE framework.
      • Track metrics related to speed, activity, communication, and efficiency.
    • 1.3.2 Satisfaction and Process Measurement:
      • Measure developer satisfaction and process effectiveness using the SPACE framework.
      • Track metrics related to satisfaction, collaboration, and feedback.

By defining and tracking key metrics, organisations can gain insights into engineering performance and system health, enabling continuous improvement.