Ensure Customer-Centric Security & Privacy by Design

This standard mandates ensuring customer-centric security and privacy by design, as customer data must be protected with transparency and responsibility.

1. Ensure Customer-Centric Security & Privacy by Design:

Customer data must be protected with transparency and responsibility. This approach ensures that customer data is secure and privacy is respected.

• 1.1 Privacy-First Architecture:
  • 1.1.1 Encryption and Access Controls:
    • Implement privacy-first architecture, encryption, and access controls.
    • Automate the implementation of encryption protocols.
  • 1.1.2 Control Management:
    • Automate the tracking of access control implementations.
    • Implement control tutorials.
• 1.2 Regulatory Compliance:
  • 1.2.1 GDPR and CCPA Adherence:
    • Ensure compliance with GDPR, CCPA, and other regulatory frameworks.
    • Automate the tracking of compliance checks.
  • 1.2.2 Compliance Management:
    • Automate the tracking of regulatory framework updates.
    • Implement compliance feedback collection.
• 1.3 Customer Data Control:
  • 1.3.1 Data Sharing and Account Settings:
    • Give customers control over data sharing, account settings, and preferences.
    • Automate the configuration of data sharing controls.
  • 1.3.2 Control Management:
    • Automate the tracking of account setting changes.
    • Implement control tutorials.

By ensuring customer-centric security, organisations can build trust and protect customer data.

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