Eliminate Waste

Commitment to Lean, Efficient, and Focused Delivery
We believe that engineering excellence is not about doing more - it’s about doing what truly matters. We prioritise lean, efficient delivery, ensuring that every effort contributes directly to business and customer value. By eliminating waste - whether in processes, code, or decision-making - we reduce complexity, accelerate feedback loops, and maximise impact.
We reject over-engineering, unnecessary work, and inefficient processes. Instead, we focus on delivering the right solutions, at the right time, with the right level of effort.

What This Means
Engineering teams must constantly assess and refine their ways of working, ensuring that everything we build is purposeful, efficient, and aligned with real business needs.

Our commitment to Eliminating Waste is built on:

• Lean, Incremental Delivery – We break work into small, valuable increments, ensuring fast feedback and rapid iteration.
• Reduce Work in Progress (WIP) – We limit concurrent work, avoiding bottlenecks and ensuring teams can focus on completing high-impact tasks.
• Avoid Over-Engineering – We build solutions that are fit for purpose, avoiding unnecessary complexity or premature optimisation.
• Streamlined Decision-Making – We remove unnecessary bureaucracy, ensuring teams can act with speed and autonomy.
• Optimise for Feedback & Learning – We focus on shortening feedback loops with customers and stakeholders, enabling fast pivots when needed.

Why This Matters
Waste is the enemy of agility and innovation. Unnecessary work slows us down, increases costs, and reduces our ability to respond to change. By eliminating waste, we:
Deliver value to customers faster and more efficiently.
Ensure that engineering efforts are focused on what truly matters.
Improve developer experience by reducing cognitive load and distractions.
Increase agility, allowing teams to adapt quickly to new opportunities and challenges.

Our Expectation
All teams must adopt a continuous improvement mindset, proactively identifying and eliminating waste in their processes, tools, and codebases. Leaders must empower teams to challenge inefficiencies, fostering a culture of lean, outcome-driven delivery.
To support this policy, metrics, lean delivery frameworks, and waste-reduction techniques will be embedded into our ways of working, ensuring that engineering teams are equipped to focus on what matters most. By eliminating waste, we increase speed, efficiency, and impact - delivering Better Value Sooner Safer Happier.

This policy reinforces lean engineering principles and aligns with fast, outcome-driven delivery.